As a valued Juice cardholder, we are letting you know that on May 6th, 2024, we will be transitioning to a new sponsor bank, First Century Bank, N.A. (FCB). In order to continue using your card past the May 6th deadline you will need to Opt-In to your new terms and conditions. If you do not respond and Opt-In by May 1st, 2024 at 11:59pm EST, we will issue you a check to your last address on file.
PLEASE READ THIS PAGE COMPLETELY AND EITHER OPT-IN OR OPT-OUT AT THE BOTTOM OF THE PAGE.
This new Cardholder Agreement [link to CHA] and Short Form [link to Short form] will become effective on May 6th, 2024. If you have any questions, please reach out to chsupport@juicefin.com. We’re here to help. Below are the changes from the sponsor bank transition to First Century Bank, N.A.
Up to $250 per event. Up to 30 days covered from the Date of Purchase. $50 minimum claim amount
Up to $10,000 per event. Up to 2 years.
ID Theft Protection
Up to $600 per Event. $50 deductible applies Claim must be reported within 90 days of incident. Each claim is subject to a deductible.
Retail load fee increase to a minimum $5.00 and maximum $25.
Retail unload fee to $4.95.
POS PIN purchase fee increased to $1.00.
POS PIN purchase (decline) fee increased to $0.50.
POS Signature purchase (decline) fee increased to $0.50.
ATM Withdrawal increased to $3.50 or 1% whichever is greater.
Bank Teller Withdrawal increased to $2.50.
Customer Service (live agent) fee increased to $3.00.
ATM Withdrawal Decline (international) increased to $1.00.
ATM Withdrawal (international) to $4.95.
Close Card fee increase to $10.
Replacement Card fee increased to $4.95.
*Higher limits for Bank to Card transfers and Direct Deposits may require additional verification, see Cardholder Agreement for more details.
Your new agreement is here. [will be a pop-up of the CHA/SF]