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ACTIVATION GUIDE

Activate your card in three steps

Use this guide to activate your physical card, create account access, and open the app or web portal. The Juice website does not collect card credentials.

Activate your card→Cardholder support→

If your card or program communication gives you different instructions, follow the program-specific path.

The three-step flow

Card, username, account

Activate your card

Have your physical card in hand? Continue to the official Cardholder Portal to activate it securely.

If your card has not arrived, is lost, or is not available, contact your employer or program sponsor about reissue guidance, or call 1-855-687-2114. Program-specific instructions take priority.

Create your username

New to Juice, or setting up access for a new card? Use the official enrollment flow to create the username and password you will use for Juice Mobile or the web portal.

If you already have a Juice username and password for an existing account, you may not need to create a new one. Use the official portal or contact support if you are unsure.

Open your account

Once your card is active and your account access is set up, choose the way you want to manage your account.

App availability and program features can vary. Use the program-specific page when your card or employer directs you there.

Need help?

We can help you find the right next step

For activation questions, missing cards, username questions, or account access issues, use the number on your card or visit Cardholder Support.

Keep your information private

Never enter your card number, expiration date, CVV/security code, PIN, Social Security number, username, or password on this marketing page. Use only the official portal or app handoffs above.