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BUSINESS HELP

Keep your payment program moving

Use Juice Admin to complete setup, manage program operations, and find the right guide for your next task.

Contact Business Support→Sign in to Juice Admin→

Managing a client program? You are in the right place. Looking for cardholder help? Go to Cardholder Support.

Start with setup

Finish the basics in Juice Admin

Sign in to Juice Admin to complete these steps. Need a direct link for your account? Contact Business Support.

Complete your business profile

Finish the profile steps needed to unlock the functionality available to your account.

Add a bank account

Add and maintain the approved bank account details required for your program.

Upload a card design

Submit your approved custom card design or start the design process with the Juice team.

Issue and manage cards

Get cards to the right people

Send invitations and issue cards

Invite employees or other approved recipients to your program and start the issuance workflow.

Upload employees

Upload the approved employee file when your program supports bulk issuance.

Fund and pay

Move money when the program is ready

Add money to Direct Pay

Add funds through the approved admin workflow so your available balance is ready for scheduled or immediate payments.

Use Direct Pay to pay employees

Open the payment workflow for approved employee payments.

Claims API and admin guides

Implementation guides and step-by-step help

Using an API to pay insurance claims?

Ask Business Support for the Claims API QuickStart approved for your program.

Contact Business Support

Need step-by-step help?

Ask Business Support for the Juice Admin how-to guides for setup, cards, invitations, funding, and payments.

Contact Business Support
Business support

Contact Business Support

Need help with a client account or an operational issue? Contact Business Support, not Cardholder Support.

HoursMonday–Friday, 8:30 AM–5:00 PM ET

Do not send sensitive application or beneficial-owner information through a general marketing form. Use the approved hosted workflow for any request that collects sensitive data.