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JPAY PROGRESS

JPay Progress Mastercard®

Everything you need to know about your card is on this page.

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Your cardholder agreement

JPay Progress Mastercard® Cardholder Agreements & Short Forms

DOC (facility) location: Arizona, Louisiana, Minnesota, New York, Pennsylvania, and Union Supply Group (Texas) (English)

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DOC (facility) location: Arizona, Louisiana, Minnesota, New York, Pennsylvania, and Union Supply Group (Texas) List Item (Spanish)

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DOC (facility) location: Colorado, Missouri, New Jersey (English)

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DOC (facility) location: Colorado, Missouri, New Jersey (Spanish)

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DOC (facility) location: Oklahoma, Indiana (Shelby County), Tennessee (English)

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DOC (facility) location: Oklahoma, Indiana (Shelby County), Tennessee (Spanish)

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DOC (facility) location: Management and Training Corp (MTC) – Florida (English)

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DOC (facility) location: Management and Training Corp (MTC) – Florida (Spanish)

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DOC (facility) location: Georgia (English)

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DOC (facility) location: Georgia (Spanish)

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DOC (facility) location: California (English)

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DOC (facility) location: California (Spanish)

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BY USING THIS CARD YOU AGREE WITH THE TERMS AND CONDITIONS OF THE CARDHOLDER AGREEMENT AND FEE SCHEDULE, IF ANY. The JPay Progress Mastercard Program is issued by First Century Bank, N.A., Member FDIC, pursuant to a license from Mastercard International. First Century Bank, N.A. is registered trademark of First Century Bank, N.A. ©2024

FOR CUSTOMER SERVICE CALL JUICE FINANCIAL AT 1-866-777-5729.

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW CARD ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions and their third-party program managers or service providers to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.

Get started

Activate, then access your account

Activate your card

Have your physical card in hand? Continue to the official Cardholder Portal to activate it securely.

You can also activate by calling the number on the back of your card.

Download the app to access your card and account

Once your card is active, manage it in the app, or sign in to the web portal from any browser.

App availability and program features can vary. Follow any program-specific instructions that came with your card.

Program support

Questions about your JPay Progress card?

Call the number on the back of your card or 1-866-777-5729, email chsupport@juicefin.com, or visit Cardholder Support for phone, email, and chat options.

Phone hours vary by program. Email and chat: Monday–Friday, 9:00 AM–5:00 PM ET.

Keep your information private

Never enter your card number, expiration date, CVV/security code, PIN, Social Security number, username, or password on this page. Use only the official portal or app handoffs above.