Payments Center Guide

Open the "Payment Confirmation" email you received and click the "Access Your Payment" button. This opens the secure payment portal in your browser.

On the portal's Terms and Conditions page:

• Review the Payment Terms and Privacy Policy.
• Check the box to agree to the terms.
• Optionally check the second box to opt in to electronic communications for real-time updates on your payment.

Then click "Access Payment."

To protect your account, confirm it's you:

• Enter the 6-digit verification code sent to the phone number or email on file.
• Enter your date of birth in MM/DD/YYYY format.
• Click "Confirm."

You'll be taken to your Payment Overview dashboard, which shows your "Available to Transfer" balance.

Select the option that best fits your needs:

• Virtual Mastercard® (Recommended): Instant access. You're issued digital card details (Card Number, Expiry, CVV) that you can use for online purchases immediately.
• Bank Transfer (ACH): Best for moving larger sums into a checking or savings account. Typically 2-3 business days.
• Digital Wallets (Venmo / PayPal): Quick transfers to your mobile payment accounts.
• Crypto Account: Receive funds in a digital blockchain wallet.
• Paper Check: A physical check mailed to your registered address (processing times vary).

Click "Transfer" next to your chosen method. In the secure popup, enter:

• Bank / Institution Name (select from the list or type to search)
• Routing & Account Number (match the digits from your checkbook or bank portal)
• Account Holder Name (must match the name on your payment record)
• Amount: transfer your full balance or a portion of it.

• Review the summary for accuracy.
• Check the box authorizing the transfer.
• Enter the final one-time passcode (OTP) sent to your phone or email.
• Click "Verify & Confirm."

Once your request is processed, you'll see a "Transfer Initiated" confirmation with the date, amount, and a unique Transaction ID: save this for your records. Click "Done" to return to your dashboard, where you can view your updated balance and full transaction history at any time via "See All Activity."

These options are available throughout the portal and are not part of the payment steps:

• Language: Click the globe icon at the bottom of the page to switch languages (e.g., Spanish, French, Japanese).
• Support: Use the chat icon in the bottom-right corner, or contact the team via the phone number or email listed under "Support Options" on your dashboard.